Case action rail
A focused rail for high-frequency case actions. It keeps assignment controls, related work, and next-step prompts close to the operator without taking over the work area.
- Pega versions
- 23, 24, 25
- License
- Open usage
Free to use as a reference pattern in FusionAIx prototypes and internal delivery accelerators.
Case action rail
Compact action surface for assignment actions, related case tools, and guided next steps.
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Overview
Case action rail keeps common case actions visible beside the work surface. It is designed for operational screens where users need to complete the current assignment, inspect related tools, and move to the next step without losing context.
Use it when actions are frequent enough to deserve persistent placement but not important enough to dominate the page header.
Use cases
- Case worker dashboards that need persistent next actions
- Assignment screens with secondary tools and related case context
- Guided service flows where operators must move quickly between steps
Highlights
- Compact vertical action grouping
- Status-aware primary and secondary actions
- Designed for dense enterprise work surfaces
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